Privacy Policy

1.1 Account Information

• Email address (for login and notifications) • Name and profile photo (optional) • Company name and job title (business users) • Phone number (optional, for customer support)

1.2 Web Service Usage Data

• Generated ESG reports and analysis data • Selected templates, industries, and regions • Report generation and download history • Service usage patterns (visit time, duration, click paths) • Browser information (type, version, language settings) • Device information (OS, screen resolution) • IP address and location (country, city level)

1.3 Mobile App Usage Data

• Recorded daily activity data (transport, diet, energy use, etc.) • Carbon footprint calculation results • Challenge participation and reward history • Community activity (posts, comments, likes) • App usage statistics (feature usage frequency, session time) • Device information (model, OS version, app version) • Location data (optional, for location-based recommendations)

1.4 Payment and Billing Information

**Web Service:** • Payment info is securely processed through third-party services like Stripe • Climfy does not directly store credit card numbers • Only last 4 digits and expiration date are stored • Billing address and company info (for tax invoices) **Mobile App:** • Payment through Apple App Store or Google Play Store • In-app purchase history (premium features, reward purchases, etc.) • Climfy does not access app store payment information

• Provide and operate services (web reports, app carbon tracking)
• Generate AI-powered climate data analysis and ESG reports (web)
• Calculate personal carbon footprint and provide recommendations (app)
• Improve and personalize experience (preferred templates, challenge recommendations)
• Provide customer support (email, in-app messages)
• Send service updates and important announcements
• Monitor service quality and improve performance
• Ensure security, prevent fraud, protect accounts
• Statistical analysis and research (anonymized data)
• Comply with legal obligations and regulations

Climfy does not sell or share your personal information with third parties except in the following cases:

• Essential service partners (cloud hosting, payment processing, etc.)
• Legal compliance requirements
• With user explicit consent

Climfy protects user data through industry-standard security measures: • SSL/TLS encryption for data transmission • Secure cloud infrastructure (AWS, Google Cloud, etc.) • Regular security audits and updates • Limited employee access to personal information However, as no internet transmission is 100% secure, we encourage users to also keep their account information safe.

You have the following rights:

• Access and obtain a copy of your personal information
• Correct or update your personal information
• Request deletion of your personal information (account deletion)
• Data portability (transfer data to another service)
• Opt-out of marketing emails

To exercise these rights, please contact us at contact@climfy.tech.

Climfy uses cookies for the following purposes: • Maintain login status • Save user preferences • Analyze service usage (Google Analytics, etc.) You can refuse cookies in most browsers, but some service features may be limited.

Climfy's Service is not directed to children under 14, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

Climfy may update this Privacy Policy as needed. We will notify you of significant changes via email or in-service notifications. The latest version is always available on this page.